QUALITY SERVICES

Three Connected Computers MEMBERSHIP BENEFITS Arrow Pointing Down

We keep our Members connected and informed by encouraging networking, providing access to legal documents and advice, equipping them with the tools for recovering unprescribed debt and keeping them posted with the latest scams and defaulter alerts. Membership to Accountability comes with unique benefits over and above the unique services that we offer to our clients.
(A prescribed debt is a debt which is older than three years and may not be reported to Credit Bureaus – Prescription Act, No 68 of 1996)


INTRA-MEMBER NETWORKING

We refer to this service as Accessibility. Our Members agree to make themselves available to be contacted by other businesses for marketing purposes and in return have the opportunity to contact other Members to promote their own products and services.

DOWNLOADS AND ADVICE

Our Members have access to several downloadable legal documents, such as Credit Application Forms, Acknowledgement of Debt and Deeds of Suretyship. Where possible, we assist Members by providing practical advice pertaining to their particular actions or legal standing.

ACCOUNTABILITY STICKERS

Members may purchase Accountability stickers to attach to their invoices or statements. Digital stickers are also available, enabling them to be added to electronic invoices. Our graphics and logo are instantly recognizable and they indicate that our Members are equipped to recover unprescribed debts and mitigating risk.

ACCOUNTABILITY SECURITY ALERT

We inform our Members of the scams currently circulating in addition to highlighting habitual defaulters.

Open Envelope DEFAULT MANAGEMENT Arrow Pointing Down

NOTICE TO DEBTOR (FORM-A)

Legislation demands that these notices be sent to debtors before a listing can take place according to Regulation 19(4). Our statistics show a 98% response from debtors to our Members' initial Notice. The fundamental reason for the high response rate is a result of the warning that our Member intends to list their debtor on the databases of the largest Credit Bureaus as a defaulter. This action will result in the debtor losing credit worthiness.

ADD TO DATABASE FORM (FORM-B)

Should the debtor not have responded to, or paid according to the content of the Notice, our Member completes the "Add to Database Form B" whereby Accountability Solutions (Pty) Ltd is instructed to list the Member's debtor as a defaulter on the database of the Credit Bureaus. Once listed, a second letter is sent to the debtor confirming that they have been listed and, in order to rectify the situation, they should pay our Member in full. Not all credit grantors, such as banks, clothing stores, chain stores and any other companies that extend credit, may consider an active defaulter. Should they provide credit, they open themselves up to a case of reckless lending and the National Credit Regulator can impose a fine of up to 10% of their annual turnover upon them.

UPDATE DATABASE FORM (FORM-C)

Should the defaulter pay our Member after being listed, our Member must inform Accountability Solutions (Pty) Ltd to update the listing in terms of Section 71A of the NCA no 34 of 2005 as amended.

Open Envelope ACCESS TO COLLECTION SERVICES Arrow Pointing Down

Accountability Solutions (Pty) Ltd Members are able to collect their own debts, but in certain cases where they are not successful, Members can access the services of independently registered debt collectors by using the Accountability Solutions (Pty) Ltd system. We ensure that our Members remain in control of this process and assure that collection times are generally much shorter than traditional forms of debt collection.


DEBT COLLECTION FACILITATION

Accountability Solutions (Pty) Ltd is not a debt-collecting agency. However, in some cases, Members recognise that either their debtor is unable to pay them or the debtor is too valuable to lose in that they make up a significant portion of the Member's business and loss of that customer would be fatal to their business. In order to maintain their relationship with their customer, Members may be willing to arrange favourable payment terms for their debtor instead of listing them with the Credit Bureaus. We have entered into strategic partnerships with registered debt collectors to act upon our Member's instruction to collect as much of the outstanding amount from a debtor as possible. No legal action will commence until this service has run its course.

ENGAGE LEGAL COLLECTIONS

Utilising litigation to recover unpaid accounts should be the last option for our Members because it entails a high cost and is a long, drawn out process. For this reason, we propose that Members engage attorneys for collections only once they have listed their debtors. We have identified a number of independent legal firms throughout South Africa who are able to assist our Members in the event that litigation becomes necessary.

JUDGEMENT REMOVAL REQUEST

The Judgement Removal process allows Accountability Solutions (Pty) Ltd Members to instruct affiliated Attorneys BLV to start the process of judgement removal for either Commercial entities or Consumers. There are 7 different ways of approaching the judgement removal process. BLV will evaluate each case to determine which type of process is required in order to get the judgement properly removed via the Court system. They will then forward a quotation against the exact process to the person via email.

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